Nikwax is a long-established UK outdoor brand, manufacturing sustainable aftercare and waterproofing products in East Sussex since 1977. With strong brand values and a global reputation, protecting brand consistency and long-term positioning on Amazon was critical as they expanded their direct presence on the platform.
Nikwax joined Amazon later than many third-party resellers, which left their catalogue fragmented and uncontrolled. Duplicate listings, incorrect brand attribution, non-compliant imagery, and inconsistent data damaged brand presentation and limited growth. The challenge was to increase Amazon sales while maintaining pricing discipline, brand integrity, and alignment with wider marketing activity.
We took control of the catalogue by consolidating duplicate ASINs, correcting brand and attribute errors, and restructuring listings for clarity and conversion. This included resolving complex variation issues, fixing category and review mismatches, updating imagery to meet UK compliance, and rebuilding titles and bullet points using keyword-led optimisation. Alongside this, we implemented a hybrid Vendor and Seller model, launched well-controlled PPC campaigns, supported Brand Store and A+ Content development, and introduced external traffic activity to support ranking and visibility.
587% year-on-year sales growth within six months
First-page rankings achieved across key search terms
7 of 12 category bestsellers secured in “Waterproofing and Cleaning”
Full catalogue control restored, protecting brand consistency and pricing
Get a detailed audit to quickly highlight wasted spend, catalogue issues and missed growth opportunities that often go unnoticed inside active accounts.
Posted on Mark ThompsonTrustindex verifies that the original source of the review is Google. A fantastic end-to-end experience with Chris and the team at e-commerce intelligence (especially Michael)! We never knew where to start and they took our requirements and manage our whole Amazon presence in a seamless and painless manner. great value, exceptional service and world-class knowledge of the Amazon platform.Posted on Thai AllanTrustindex verifies that the original source of the review is Google. We had a great experience with Ecom - Michael and Hope were both very knowledgable, experenced and informative, they assisted us in improving our Amazon listings/store and aided us with our overall understanding of Amazon processes.Posted on Paul JenkinsonTrustindex verifies that the original source of the review is Google. We’re very pleased to have found Chris Turton Ecommerce / Ecommerce Intelligence. The team is friendly, knowledgeable, and always do what they say they’ll do, when they say they’ll do it. They’ve vastly improved the presentation and performance of our range on Amazon in both the UK and Europe. It's always very nice to find experts - and even better when they're great people.Posted on Rebecca CoxTrustindex verifies that the original source of the review is Google. Ecommerce Intelligence have helped us completely revamp our Amazon listings, and the results speak for themselves: higher rankings, better conversion rates, and more sales! Great team and great service!Posted on Chrissie AllenTrustindex verifies that the original source of the review is Google. Used eCommerce intelligence to help us get through the pain of working with Amazon. They helped navigate some of the blockers to sale and set up our whole seller platform for mu;multiple brands from scratch. Fantastic team to work alongside with loads of experience and understanding of amazon.Posted on Rachel MorganTrustindex verifies that the original source of the review is Google. Working with Chris Turton's team at Ecommerce Intelligence Ltd has been a real game-changer for our Amazon presence. Their team combines deep platform knowledge with a proactive, strategic approach, they don’t just manage optimising listings and advertising, they help build a brand. Since partnering with them, we’ve seen steady growth in both sales and visibility, and they’ve been fantastic at adapting quickly to Amazon’s ever-changing landscape. Communication is always clear, friendly, and solution-focused, and I really appreciate how they go the extra mile to share insights and ideas, not to mention help me to gain a greater understanding of the platform. It’s rare to find an agency that feels like a true extension of your team, but that’s exactly what they’ve become. I’d wholeheartedly recommend them to anyone looking to elevate their Amazon business.Posted on Colin ChalkleyTrustindex verifies that the original source of the review is Google. Chris and his wonderful team have been managing my marketplace accounts for a some time now, and the experience I have had is fantastic. We have seen a substantial uplift in sales and overall account health and performance. The team are alway super fast to respond to any request is death with very promptly.Posted on Daniel BamfordTrustindex verifies that the original source of the review is Google. The Team at Ecommerce Intelligence have worked hard to understand the project brief and have delivered the set objectives. Throughout the process the communication has been first class.Posted on Grass SeedsTrustindex verifies that the original source of the review is Google. Talented and focused group of people. Very pleased with results. Highly recommend.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more